SHIPPING & DELIVERY POLICY

1. General Information
This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered by Andrius Čižauskas (operating as Lumomesh).

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2. Shipping Locations
We currently ship to:
– Lithuania
– European Union countries

If your location is not listed, please contact us at:
info@lumomesh.com

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3. Shipping Methods
We deliver orders using the following methods:
– Parcel lockers (Omniva, DPD, LP Express)
– Courier delivery to your address

The available delivery options will be shown at checkout based on your location.

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4. Processing Time
Orders are processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

Once your order is shipped, you will receive a confirmation email.

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5. Delivery Time
Estimated delivery times:
– Lithuania: 1–3 business days
– European Union: 3–7 business days

Delivery times may vary due to courier delays or external factors beyond our control.

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6. Shipping Costs
Shipping costs are calculated at checkout based on:
– selected delivery method
– destination
– order size or weight

Free shipping may be offered on qualifying orders and will be displayed at checkout.

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7. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

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8. Failed Delivery / Incorrect Address
Please ensure that all delivery details are correct before placing your order.

If incorrect or incomplete information is provided:
– additional shipping costs may apply
– delivery delays may occur

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9. Delays
We are not responsible for delays caused by:
– courier services
– weather conditions
– customs processes (for international orders)

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10. Damaged or Lost Shipments
If your order arrives damaged or is lost, please contact us immediately at:
info@lumomesh.com

We will investigate the issue and provide an appropriate solution (replacement or refund).

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11. Contact Information
If you have any questions about shipping, you can contact us:

Andrius Čižauskas (operating as Lumomesh)
Email: info@lumomesh.com
Phone: +370 662 77820